Viewing Problems and System Requirements

 

·        Configurations for Scripted Windows Media Streams using Video 9 Codec (Viewing Problems)

·        Configurations for Table Of Contents (TOC) Capabilities (Viewing Problems)

·        Configurations for Windows Media Streams using Video 7 Codec

·        Windows Media Player 9 Series for Mac OS X System Requirements

·        Windows Media Player Compatibility

·        Windows Media Audio and Video 9 Series Compatibility

 

 

 

 

Configurations for Scripted Windows Media Streams using Video 9 Codec

 

If you are NOT able to see the Synchronized Slides in the Webcast page, please read below:

  1. Check your compatibility with the information below:  If your compatibility is valid, CLICK HERE.

 

Windows Compatibility

Recommended Configuration

·        Windows XP Operating System

·        Internet Explorer v6 or later

·        Media Player Series 9

 

Minimum Configuration

·        Windows 98, NT, 2000 Operating System

·        Internet Explorer X or later –or- Netscape 7.2

·        Media Player v6.4 (requires VCM download*)

 

*  This Video Compression Manager (VCM) based version of the Windows Media Video 9 encoder/decoder will enable Enterprise customers to play Windows Media Video 9 content in the Windows Media Player 6.4. The Windows Media Video 9 VCM codec will download and install automatically the first time a user attempts to play Windows Media Video 9 content with the 6.4 Player. If the client does not have access to the Internet or if the user does not have administrative privileges on the client machine, Windows Media Video 9 VCM can be installed by IT using the VCM installation file, available online from the Windows Media Codec Installation Package download page. New Windows Media Codecs Installation Packages scheduled for availability in the Fall of 2003 will include Windows Media Video 9 VCM.

 

Macintosh Compatibility

Recommended Configuration

·        Apple Mac OS X version 10.2.x

·        Any computer supported by Mac OS X version 10.1.5 (450 megahertz (MHz) PowerPC G3 processor or higher recommended)

·        Microsoft Internet Explorer 5.1 for Mac, America Online for Mac OS X, Netscape 7.1, MSN for Mac OS X version 2.0, or Apple Safari 1.0

·        Windows Media Player 9 Series for Mac OS X

 

Minimum Configuration

·        Apple Mac OS X version 10.1.5 or later

·        Any computer supported by Mac OS X version 10.1.5 (450 megahertz (MHz) PowerPC G3 processor or higher recommended)

·        Microsoft Internet Explorer 5.1 for Mac, America Online for Mac OS X, Netscape 7.1, MSN for Mac OS X version 2.0, or Apple Safari 1.0

·        Windows Media Player 9 Series for Mac OS X

 

** Windows Media Screen Codec 9 is not compatible with the Macintosh.

 

 

  1. Scripting MUST be enabled within Windows Media Player for the Synchronized Slides to show up properly.  Enable this feature by following the these steps:
    1. Open the Windows Media Player stand-alone player.
    2. Go to the ‘Tools’ pull-down menu
    3. Go to ‘Options’
    4. Go to the ‘Security’ tab
    5. Verify that the ‘Run Script Commands When Present’ option is checked.
      • If it is not checked, click the check box to add a check and then click the ‘Apply’ button to save changes.
    6. Verify that the ‘Do not run script commands and rich media streams if the Player is running inside a Web page’ option is NOT checked.
      • If it is checked, click the check box to delete the check and then click the ‘Apply’ button to save changes.
    7. Closes the Options Window and the Media Player Stand-alone player.

 

 

Configurations for Table Of Contents (TOC) Capabilities

 

If the Table Of Contents (TOC) on the Webcast page does not function properly, please read below:

  • The table of Contents functionality is created by inserting timed markers into the video stream.  MACs or PCs running Netscape do not support timed markers within the video stream, and thus the Table of Contents will not function.

 

 

Configurations for Windows Media Streams using Video 7 Codec

Macintosh Compatibility

Recommended Configuration

·        Mac OS versions 8.1 through 9.x (Mac OS 8.6 or later recommended)

·        PowerPC 603e 180 MHz or higher processor

·        32 megabytes (MB) or higher of RAM

·        Virtual Memory turned on

·        10 MB of free hard disk space

·        Monitor color depth of 256 colors (Millions of colors recommended)

·        Microsoft Internet Explorer 4.0.1 or later (Internet Explorer 5 or later recommended), Netscape Navigator 4.x (PowerPC version), Netscape Communicator 4.0 or later (PowerPC version), or America Online for Macintosh 4.0 or 5.0

 

Windows Media Player 9 Series for Mac OS X System Requirements

The following hardware and software are required to use Windows Media Player 9 Series for Mac OS X:

Operating System

  • Apple Mac OS X version 10.1.5 or later (latest release of version 10.2.x recommended)

Computer

  • Any computer supported by Mac OS X version 10.1.5 (450 megahertz (MHz) PowerPC G3 processor or higher recommended)

Memory

  • 128 megabytes (MB) or higher

Free hard disk space

  • 10 MB

Monitor color depth

  • 256 colors (Millions of colors recommended)

Web browser

  • Microsoft Internet Explorer 5.1 for Mac, America Online for Mac OS X, Netscape 7.1, MSN for Mac OS X version 2.0, or Apple Safari 1.0

 

 

 

Windows Media Player


Some support for earlier versions of Windows Media Player is built in to Windows Media 9 Series. The level of support varies with the version of the Player. This table shows what features are supported by each version of the Player.

 

Windows Media Player version 6.4

Windows Media Player version 7.1

Windows Media Player for Windows XP

Windows Media Player 9 Series

Operating system

Windows 95, Windows 98 Gold, Windows 98 Second Edition, Windows Millennium Edition, Windows XP

Windows 98 Second Edition, Windows Millennium Edition, Windows 2000

Windows XP Home Edition, Windows XP Professional

Windows XP Home Edition, Windows XP Professional

Plays content encoded with Windows Media Audio 9 codec

Yes

Yes

Yes

Yes

Plays content encoded with Windows Media 9 Series video codecs

No

Yes with codec download

Yes with codec download

Yes

Plays unicast and multicast content streamed from Windows Media Services 9 Series using MMS

Yes

Yes

Yes

Yes

Plays content from a server-side playlist that is being streamed from Windows Media Services 9 Series

Yes

Yes

Yes

Yes

Streams live digital rights management (DRM) content

Yes, when encoded with DRM version 1

Yes, when encoded with DRM version 1 or version 7

Yes, when encoded with DRM version 1 or version 7

Yes

Uses RTSP

No

No

No

Yes

Uses Fast Streaming

No

No

No

Yes

Uses MMST or MMSU to specify either the UDP or TCP protocols in a content URL

No

No

No

Yes

Streams content that has Flash or HTML integration

No

No

Yes

Yes

Supports video smoothing

No

No

Yes, minimally

Yes

 

 

Windows Media Audio and Video 9 Series Compatibility

 


The following table outlines what your audience will experience playing Windows Media 9 Series content on earlier Windows operating systems or with earlier versions of the Player. This table also lists the compatibility for Macintosh and Windows CE-based platforms.

Codec

Feature

Player Backward compatibility

User experience for previous versions

Windows Media Audio 9

CBR (one-pass and two-pass)

Plays in Windows Media Player 6.4 and later (using transcoding as needed). Windows Media Player 9 for Mac OS X, Windows Media Player 9 Series for Pocket PC* and Windows Media Player 9 Series for Smartphone**.

Plays fine in Windows-based players 6.4 and later. Windows Media Audio 9 does not play on devices earlier than those mentioned in the Player compatibility column.

VBR (one-pass and two-pass)

Plays in Windows Media Player 7 and later, and in devices (using transcoding as needed).

Errors or silence in Windows Media Player 6.4.

Discrete (for example, 5.1) channel playback

Requires Windows Media Player 9 Series (or SDK), Windows XP, and a multichannel audio card.

Earlier Player versions, operating systems, and stereo audio cards fold down to stereo.

High-resolution audio (24-bit, 96 kHz)

Requires Windows Media Player 9 Series (or SDK), Windows XP, and a high-resolution audio card.

Earlier Player versions, operating systems, and audio cards without high-resolution support play 16-bit, 48 kHz.

Dynamic range control

Requires Windows Media Player 9 Series (or SDK) and Windows XP.

Earlier Player versions and operating systems do not expose dynamic range control.

Windows Media Audio 9 Voice

General

Plays in Windows Media Player 6.4 and later. Plays in WIndows Media Player 9 for Mac OS X, Windows Media Player 9 Series for Pocket PC*, and Windows Media Player 9 Series for Smartphone**.

Codec downloads automatically in Windows Media Player 6.4.

Windows Media Video 9

General

Plays in Windows Media Player 6.4 and later. Plays in Windows Media Player 9 for Mac OS X. Plays in Windows Media Player 9 Series for Pocket PC* and Windows Media Player 9 Series for Smartphone**.

Codec downloads automatically in Windows Media Player 6.4 and later.

Frame interpolation

Requires Windows Media Player 9 Series (or SDK) and Windows XP.

Not supported in earlier Player versions and operating systems.

Interlacing

Requires Windows Media Player 9 Series (or SDK), Windows XP, and a graphic card with TV output.

Automatic deinterlacing at the decoder in earlier Player versions and operating systems.

Windows Media Video 9 Screen

General

Plays in Windows Media Player 7 and later. Does not play in Windows Media Player 6.4.

Codec downloads automatically in Windows Media Player 7 and later. Windows Media Player 6.4 cannot find the codec.